*We sell official LOVEJUMEX clothing items. JUMEX.site is the only real domain for JUMEX related clothing.
Processing Time:
- All orders are processed within 1-3 business days after payment is received.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods:
- We offer standard and international shipping options.
- Standard shipping typically takes 5-7 business days.
- International shipping delivers within 2-4 weeks.
Shipping Rates:
- Shipping costs are as following:
- As of December 2023, shipping is free of cost in the US, and costs $10 internationally.
Order Tracking:
- Once your order has been shipped, you will receive a confirmation email with a tracking number.
- Use the tracking number to monitor the status and estimated delivery date of your package.
Address Accuracy:
- Customers are responsible for providing accurate shipping information.
- JUMEX is not liable for orders delivered to incorrect addresses provided by the customer.
Customs and Duties:
- International customers may be subject to customs fees, duties, and taxes imposed by their country. These fees are the responsibility of the customer.
Delays and Incidents:
- JUMEX is not responsible for delays caused by weather, natural disasters, or other uncontrollable incidents.
- We will make every effort to keep customers informed of any significant delays.
Returns Due to Non-Delivery:
- If a package is returned to us due to an incorrect address or non-delivery, the customer will be responsible for reshipping fees.
Contact Information:
- For any inquiries regarding shipping, please contact our customer service here.
